Terms and conditions

Overview

Welcome to Pathway Trace. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website or services, you agree to comply with and be bound by these Terms.

Pathway Trace is a professional fund recovery and consultation service provider dedicated to helping clients recover money lost to online scams, including investment, forex, cryptocurrency, chargeback, romance, and social media scams.

We encourage you to read these Terms carefully before using our website or engaging our services. If you do not agree with these Terms, please discontinue use of our website and services immediately.

Acceptance of Terms

By visiting our website or submitting an inquiry, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.

These Terms constitute a legally binding agreement between you and Pathway Trace.

If you are accessing our services on behalf of another person or entity, you represent that you have the authority to bind them to these Terms.

Scope of Services

Pathway Trace provides investigative, consultation, and recovery support services related to:

Cryptocurrency recovery
Forex scam recovery
Investment recovery
Romance scam recovery
Chargeback support
Social media scam assistance
Trading and fraud consultation

Our services focus on helping clients gather evidence, liaise with relevant institutions (such as banks, payment processors, or legal partners), and develop strategies to pursue recovery of lost or stolen funds.

Pathway Trace is not a law firm, financial institution, or government agency, and our services do not constitute legal or financial advice. Instead, we provide professional assistance and guidance to support recovery efforts in collaboration with reputable partners when necessary.

Client Eligibility and Responsibilities

To use our services, you must:

Be at least 18 years old.
Provide accurate, complete, and truthful information during the consultation and investigation process.
Cooperate fully with our recovery team by providing relevant documentation, transaction records, communication logs, and any other requested information.

Clients are responsible for ensuring that all materials provided to Pathway Trace are authentic and do not violate any laws or third-party rights.

Failure to provide complete information or cooperation may limit the effectiveness of our services or lead to termination of your case.

Service Process and Communication

Once you engage Pathway Trace, our team will:

Review your submitted case details and supporting evidence.
Conduct an initial investigation to determine eligibility and potential recovery paths.
Communicate findings and next steps transparently.
Coordinate with banks, payment processors, crypto platforms, or legal experts where necessary.
Provide regular progress updates via email or phone.

All official communications will occur through verified company channels. Pathway Trace will never request sensitive information such as passwords or wallet keys. If you receive any suspicious communication claiming to be from us, please contact us immediately.

Payment and Refund Policy

Our fees are structured based on the nature and complexity of each recovery case. Pathway Trace may offer:

Free initial consultation, and
Service fees agreed upon before work begins.

Clients will be informed of all costs upfront, and no additional charges will be imposed without prior consent.

Refunds may be considered only in exceptional cases where no investigative work has started or if a service is terminated by Pathway Trace before progress is made.

Due to the customized nature of recovery services, completed investigations or reports are non-refundable.

Confidentiality and Data Protection

We treat all client information with strict confidentiality. Any personal data, documents, or financial details you provide are stored securely and used only for the purpose of delivering our services.

Pathway Trace adheres to applicable U.S. data protection standards. Your data will never be sold, shared, or disclosed to third parties except as required by law or as necessary to fulfill your recovery request (e.g., communication with banks or law enforcement).

We implement industry-standard encryption, firewalls, and secure servers to protect your data.

Intellectual Property Rights

All content, materials, graphics, trademarks, logos, and text displayed on the Pathway Trace website are the property of Pathway Trace or its licensors.

You may not copy, reproduce, distribute, modify, or reuse any content without prior written consent from Pathway Trace.

Clients retain ownership of their submitted materials but grant Pathway Trace a limited right to use them solely for the purpose of case investigation and recovery.

Prohibited Uses

Clients must not use the Pathway Trace website or services for:

Any unlawful purpose;
Attempting to mislead or defraud Pathway Trace or its team;
Uploading malicious software or unauthorized materials;
Impersonating any other person or entity;
Attempting to access company systems without authorization.

Pathway Trace reserves the right to suspend or terminate services immediately if any misuse or suspicious activity is detected.

Third-Party Links and Content

Our website may contain links to third-party platforms, including payment processors, financial institutions, or partner organizations.

Pathway Trace is not responsible for the content, security, or practices of any third-party websites. Accessing these links is at your own risk. We recommend reviewing their respective terms and privacy policies before providing any personal information.

Limitation of Liability

To the fullest extent permitted by law, Pathway Trace and its affiliates, directors, or employees shall not be liable for:

Any indirect, incidental, or consequential damages;
Loss of profits or financial data;
Delays or disruptions caused by external systems or third parties.

Our total liability under any agreement or claim shall not exceed the total amount paid by the client for the specific service in question.

Indemnification

You agree to indemnify and hold harmless Pathway Trace, its affiliates, and employees from any claims, damages, losses, or expenses (including legal fees) arising from:

Your breach of these Terms;
Misuse of our website or services; or
Violation of any law or third-party rights.

Termination of Services

Pathway Trace reserves the right to terminate or suspend services at any time if:

The client provides false or misleading information;
The case involves illegal or fraudulent activity;
The client fails to cooperate during the process.

Upon termination, any pending reports or investigations will be discontinued, and data may be retained as required by law.

Changes to These Terms

Pathway Trace may update or modify these Terms at any time without prior notice. Updates will be effective immediately upon posting on our website.

You are encouraged to review this page periodically to stay informed about any changes. Continued use of our services after changes means you accept the updated Terms.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United States of America.

Any disputes arising from or related to these Terms shall first be attempted to be resolved amicably through negotiation. If resolution is not achieved, disputes may be settled in a court of competent jurisdiction within the United States.

Contact Information

For questions, feedback, or concerns regarding these Terms and Conditions, please contact us at:
Email: [support@pathwaytrace.com]
Website: [https://pathwaytrace.com]
Address: [Phoenix, Arizona]